BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards

Official product recall notices and clearly labeled enforcement reference records.

Reference record — not a live warning · recall-notice · official-source

This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector's gray base.

Provider

CPSC — consumer recall notices

Source observed

7/30/2026, 12:00:00 AM UTC

Source updated

7/31/2026, 12:00:00 AM UTC

Location

US

units

["About 1,249 (In addition, about 240 were sold in Canada)"]

hazards

["The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards."]

products

["BenQ GV31 Portable Projectors"]

remedies

["Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance."]

manufacturer

[]

recall number

26647

consumer contact

BenQ toll-free at 866-600-2367 from 8:30 a.m. to 5:30 p.m. CT Monday through Friday, email GV31recall@benq.com, or online https://www.benq.com/en-us/support/gv31recall.html or www.benq.com, and click on "Recalls" at the top of the page for more information.

freshness minutes

180

Source use policy · US government recall notices

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